Get in Touch

We're here to help you succeed

Whether you're a student, educator, or institution, we'd love to hear from you. Get in touch to learn more about gotoMedics or schedule a personalized demo.

Send us a message

Other ways to reach us

Email Support

Get help with any questions or issues

hello@gotomedics.com

Enterprise Sales

For institutions and large deployments

sales@gotomedics.com

Office Information

Sydney, Auckland
24/7 support available

Looking for something specific?

Quick links to help you get started

For Students

Get started with your free trial and begin practicing OSCE communication skills today.

Learn More

For Educators

Integrate gotoMedics into your curriculum and track student progress with advanced analytics.

Learn More

Schedule a Demo

See gotoMedics in action with a personalized demo tailored to your needs.

Frequently Asked Questions

Quick answers to common questions

How quickly can you respond to my inquiry?

We typically respond to all inquiries within 2 hours during business hours, and within 24 hours for messages received outside business hours. For urgent technical issues, our live chat support is available 24/7.

Can I schedule a demo for my institution?

Absolutely! We offer personalized demos for educators and institutions. Simply fill out the contact form above or email sales@gotomedics.com to schedule a time that works for your team.

Do you offer support in multiple languages?

Currently, our primary support is in English, but we're expanding our multilingual capabilities. If you need assistance in another language, please let us know in your inquiry and we'll do our best to accommodate.

What information should I include in my message?

The more details you provide, the better we can help you! Include your role (student, educator, administrator), your institution if applicable, and specific questions or goals you have. This helps us provide the most relevant information.

Our Response Guarantee

We're committed to providing exceptional support. Every inquiry receives a response within 2 hours during business hours, with 24/7 availability for urgent technical issues.

< 2hrs
Average response time
24/7
Emergency support
98%
Customer satisfaction