OSCE Mock Patient Platform

Accessibility Statement

We're committed to making gotoMedics accessible to everyone, regardless of ability or technology.

Last updated: September 23, 2025

WCAG 2.1 AA Compliant

Our Commitment

gotoMedics is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that everyone should have access to high-quality medical education, regardless of their abilities or the technologies they use.

Conformance Status

WCAG 2.1 Level AA

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

gotoMedics is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

What We've Achieved

• Keyboard navigation support
• Screen reader compatibility
• High contrast color schemes
• Text alternatives for images
• Semantic HTML structure
• Focus indicators
• Responsive design
• Scalable fonts

Areas for Improvement

• Enhanced video captions
• Audio descriptions
• Extended timeout options
• Complex data table navigation
• Advanced screen reader features
• Voice control optimization

Accessibility Features

Visual Accessibility

• High contrast mode available
• Scalable text up to 200%
• Color-blind friendly palette
• Alt text for all images
• Focus indicators
• Large click targets

Auditory Accessibility

• Closed captions for videos
• Transcripts available
• Visual sound indicators
• Audio descriptions
• Volume controls
• No auto-playing audio

Motor Accessibility

• Full keyboard navigation
• Customizable shortcuts
• Extended timeouts
• Drag and drop alternatives
• Large touch targets
• Voice control support

Cognitive Accessibility

• Clear navigation structure
• Consistent layout patterns
• Error prevention & correction
• Progress indicators
• Help documentation
• Simple language

Device Compatibility

• Screen readers supported
• Voice recognition software
• Switch navigation devices
• Eye-tracking technology
• Alternative keyboards
• Head/mouth sticks

Mobile Accessibility

• iOS VoiceOver support
• Android TalkBack support
• Gesture navigation
• Dynamic text sizing
• Reduced motion options
• One-handed operation

Supported Technologies

gotoMedics is designed to be compatible with the following assistive technologies:

Screen Readers

JAWS (Windows)Supported

NVDA (Windows)Supported

VoiceOver (macOS/iOS)Supported

TalkBack (Android)Supported

Orca (Linux)Partial

Other Assistive Tech

Voice Control (macOS)Supported

Windows Speech RecognitionSupported

Dragon NaturallySpeakingPartial

Switch ControlSupported

Eye TrackingLimited

Browser and Platform Support

For the best accessibility experience, we recommend using the latest versions of the following browsers:

Browser	Desktop	Mobile	Accessibility Features
Chrome	Excellent	Excellent	Full screen reader, keyboard navigation
Firefox	Excellent	Good	Strong accessibility tools, NVDA compatible
Safari	Excellent	Excellent	VoiceOver integration, Voice Control
Edge	Good	Good	Windows accessibility features

How to Access Accessibility Features

Keyboard Navigation

• Tab - Navigate forward
• Shift + Tab - Navigate backward
• Enter - Activate buttons/links
• Space - Check boxes, buttons
• Arrow keys - Navigate menus
• Esc - Close modals/menus

Visual Adjustments

• Increase text size using browser zoom
• Use high contrast mode in settings
• Enable focus indicators
• Adjust color preferences
• Use browser reader mode
• Enable reduced motion

Screen Reader Instructions

For the best screen reader experience:

1. Navigate to the main content using the “Skip to main content” link
2. Use heading navigation (H1-H6) to quickly move between sections
3. Use landmark navigation to jump between page regions
4. Listen for audio cues and announcements
5. Use table navigation commands for data tables
6. Access form labels and error messages clearly

Known Issues and Limitations

We're actively working to address the following accessibility limitations:

Current Limitations

Video Content

Some older video content may not have complete captions or audio descriptions. We're working to update all video content by Q1 2026.

Interactive Simulations

Complex AI simulation interfaces may have limited screen reader support. Alternative text-based interaction modes are in development.

Third-Party Content

Some embedded third-party content may not meet our accessibility standards. We're working with vendors to improve compliance.

Feedback and Support

We Want to Hear From You

Your feedback is crucial in helping us improve accessibility. Please let us know if you:

• Encounter any accessibility barriers
• Have suggestions for improvement
• Need assistance with any features
• Want to report an accessibility issue

Contact Methods

accessibility@gotomedics.com

Online Contact Form

Help Center

Response Commitment

• Accessibility issues: 24-48 hours
• General feedback: 3-5 business days
• Feature requests: Weekly review
• Urgent accessibility barriers: Same day

Ongoing Improvements

Our Accessibility Roadmap

Q4 2025

• Enhanced video captions
• Improved keyboard navigation
• Screen reader optimizations

Q1 2026

• Voice control features
• Audio descriptions
• Cognitive accessibility tools

Q2 2026

• Advanced personalization
• AI-powered accessibility
• Third-party integrations

Legal Information

This accessibility statement was prepared on September 23, 2025. It was last reviewed and updated on September 23, 2025.

gotoMedics is committed to complying with applicable accessibility laws and regulations, including:

Americans with Disabilities Act (ADA)
Section 508 of the Rehabilitation Act
Web Content Accessibility Guidelines (WCAG) 2.1
European Accessibility Act (EAA)
Ontario Accessibility for Ontarians with Disabilities Act (AODA)